In Order to Improve Our Service to You…

We have introduced an innovative new program known as "Self-Service." After all, who is better motivated to find a solution to all your problems but…YOU? We recognize that change is sometimes hard to accept, but we’re sure you’ll appreciate the improved responsiveness and faster turnaround time of our new self-service program. As an added bonus, today only, we’re waiving the $50 monthly fee for Premium Self-Service Support. Help yourself today and see the advantages of this new program – FREE!

 

Seems to be the future trend in all areas of commerce, doesn’t it? Well, you didn’t like talking to customer support overseas, so now you get to talk to yourself! If customer service sucks, you now have no one to complain to but…you! See how YOU like it.

On a related note, don’t you just love the self-service checkout lines at Wal-Mart, Kroger, and other stores? I’d like to see a small discount on my bill every time I use them. After all, I’m doing the work – I should at least get paid minimum wage! Then again, would that mean having a supervisor treat me like an idiot when I make a mistake and can’t figure out how to operate the equipment? Oh, wait – they do that now!

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About Holly Jahangiri

Holly Jahangiri is a professional writer with over twenty years’ experience in technical writing, freelancing, fiction, poetry, and editing. On a really good writing day, she claims (tongue-in-cheek) to be channeling the spirits of Edgar Allan Poe, Erma Bombeck, and O. Henry. On a really bad writing day, she claims to have poured every last ounce of her creative ability and energy into childbirth, and has two wonderful children – her son, William, and her daughter, Katie – to prove it. But regardless of whether it’s a good day or a bad day, she’s grateful for the love and support of her husband, J.J.
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2 Responses to In Order to Improve Our Service to You…

  1. Frana says:

    I actually do prefer the self check out! It\’s good to see you blogging again, Holly!

  2. Holly says:

    Self-checkout isn\’t bad if you have only a couple of items, but when you\’re grocery shopping for a week\’s worth of food for a family of five, it\’s impossible. And you can see the shape of things to come – there will be a day when having a real person ring up your purchases costs extra. We went that way with gasoline, and I don\’t see prices coming down as a result…

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